Privacy Policy
Understanding how Welvinor Zythara protects and manages your personal information during your outdoor fitness journey
Information We Collect
When you engage with Welvinor Zythara's outdoor fitness platform, we collect various types of information to provide you with personalized fitness experiences and maintain our services. This includes personal details you provide during registration, such as your name, email address, phone number, and fitness goals.
Account Information
Name, email address, phone number, date of birth, and profile preferences for creating your fitness profile.
Activity Data
Workout sessions, fitness progress tracking, location data for outdoor activities, and participation in group sessions.
Communication Records
Messages with trainers, customer support interactions, feedback submissions, and newsletter preferences.
How We Use Your Information
Your personal information helps us create meaningful outdoor fitness experiences tailored to your needs. We use this data to match you with appropriate fitness programs, track your progress over time, and connect you with qualified trainers who specialize in outdoor activities.
- Providing personalized workout recommendations based on your fitness level and preferences
- Scheduling outdoor fitness sessions and sending location-based notifications
- Processing payments for premium services and maintaining billing records
- Sending important updates about weather conditions affecting outdoor activities
- Analyzing usage patterns to improve our platform and develop new features
We never sell your personal information to third parties. Your fitness journey data remains confidential and is only shared with your explicit consent or as required by Indian privacy laws.
Data Sharing and Third Parties
Welvinor Zythara works with carefully selected partners to enhance your outdoor fitness experience. These partnerships are governed by strict data protection agreements that ensure your information remains secure.
We may share limited information with certified fitness trainers in our network to facilitate your training sessions. Weather service providers receive general location data to provide accurate outdoor activity forecasts. Payment processors handle transaction data according to industry security standards.
Your Privacy Rights Under Indian Law
As a user in India, you have specific rights regarding your personal data under the Information Technology Act, 2000 and related privacy regulations. You can request access to all personal information we hold about you, including activity logs and communication records.
You have the right to correct any inaccurate information in your profile, delete your account and associated data, or restrict certain types of data processing. To exercise these rights, contact our privacy team using the information provided below.
Data Security and Protection
We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. All data transmissions are encrypted using industry-standard protocols, and our servers are hosted in secure facilities with restricted access.
Our security practices include regular system updates, employee training on data protection, and periodic security audits by independent third parties. We maintain backup systems to ensure data availability while protecting against loss or corruption.
Data Retention and Deletion
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is kept active for the duration of your membership, plus three years for billing and legal purposes.
Fitness activity data is retained for five years to allow long-term progress tracking, unless you request earlier deletion. Communication records with customer support are kept for two years to resolve any ongoing issues. You can request immediate deletion of your account and associated data at any time.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized content. Essential cookies enable core functionality like secure login and session management. Analytics cookies help us understand how you use our platform to improve services.
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some features of our platform. We do not use cookies for advertising purposes or share cookie data with external advertising networks.
Updates to This Policy
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or industry best practices. Significant changes are communicated via email to registered users at least 30 days before implementation.
Minor updates that don't affect your rights or how we process your data are posted on our website with updated effective dates. We encourage you to review this policy periodically to stay informed about how we protect your information.
Privacy Questions and Concerns
For privacy-related inquiries, data access requests, or concerns about how we handle your information, please contact our dedicated privacy team:
Email: [email protected]
Phone: +919465350701
Address: Nandanagar, Sainik Kunj, Gorakhpur, Uttar Pradesh 273008, India
We respond to privacy inquiries within 72 hours during business days.
This privacy policy was last updated on January 15, 2025. It becomes effective immediately upon posting on our website.